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Hi, I want to open an account online, when I clicked the 'open account' button, it said 'Online Account Opening is temporarily unavailable. We apologize for any inconvenience this may cause you. If you have any questions, please call Customer eCare .' Can't open account online any more?
Hellon, New York
August 29, 2017 01:05:39 PM
In reply to Hellon, New York
Happy Tuesday, Hellon, and welcome to TD Helps.
We're so sorry to hear that you're having trouble opening your account online, and while we are not currently experiencing any issues with our Online Banking, if you are still having trouble, you're more than welcome to connect with us directly, and we'll be happy to assist you with opening your new account.
Before we begin, we'd like to take a moment to go over the accounts that we currently offer, just in case you're not yet aware. If you were interested in taking a look at our Checking accounts, you're welcome to use this link: https://go.td.com/2hbuGjJ. Our Savings account can also be found here: https://go.td.com/2bSlkVn. If you're having trouble deciding, feel free to check out our Selector Tool here: https://go.td.com/2sx4N2E which will make a personalized recommendation for you, based on your needs.
When you're ready to open your account, if you are still unable to do so via our website or by using the links above, our Banking Specialists are available to help. They can be reached at 1-888-751-9000, 24 hours a day, 7 days a week. Once on the phone, they'll be more than happy to go over all the available accounts with you, and can even help you to determine which account may best fit your needs. After doing so, they'll be able to complete the application process right over the phone with you.
As always, you also have the option visiting your nearest TD Store location, during lobby hours, to speak with a Customer Service Representative. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
If you have any questions at all, please don't hesitate to contact us at the number listed above. We're always happy to help!
Take care, Hellon.
Brittany M, Mount Laurel
August 29, 2017 01:06:03 PM