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I am trying to pay my bills online, as I have been doing for a long time. After entering all the payment information, I went to the next screen, and only the first alphabetical page of my payments are shown, and there is no way to enter the Pay Now screen. I just lost about an hour of work, and my bills are not paid. Please help.
Larry, Cherry Hill, NJ
September 14, 2016 09:41:16 AM
In reply to Larry, Cherry Hill, NJ
We're sorry to hear that you're having trouble with Bill Pay, Larry. We'd be glad to help.
We know online difficulties can be frustrating and apologize if you have had a bad experience. We would like to take this opportunity to let you know that TD Bank Online is compatible with the newest versions of most popular browsers. If you are not using the newest version of your browser, you may wish to update it. It is also recommended to clear your cookies, cache and reset your browser to default settings. Additionally, we recommend trying to use a different browser if the issue persists.
For further assistance, you may contact a Tech Support Specialist 24/7 at 800-493-7562 who will be more than happy to troubleshoot with you directly.
We hope this helps, Larry. Have a good day.
Megan K, Mount Laurel
September 14, 2016 09:41:26 AM