Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
Online Statements stopped being delivered to me. I haven't received any online statements for November 2016 and December 2016 yet. Oh, I'm using a TD Visa Debit Card/Account by the way.
January 17, 2017 10:40:52 AM
In reply to Russel, Winnipeg
We understand your concern, Russel. We'd be glad to discuss.
Please know that your statement should be available online for your account at the close of your statement period. Typically we send a notification to you via email letting you know that your statement is available to view.
If you're not receiving this email, it is possible that it is being directed to your spam or junk folder. If this is not the case, you may want to update your email address by visiting the Customer Service tab while logged in.
You are also able to call our Tech Support Specialists 24/7 by dialing 800-493-7562 so they may troubleshoot this issue with you.
We also notice that you're writing to us from Canada. We recommend reaching out to our friends on the Canadian TD Helps Team if this is in regard to an account with TD Canada Trust. You are able to do so here: https://go.td.com/1QBOF4U. Once you submit a question to our friends to the Canadian Team, we're sure they'll be glad to help.
You are also able to reach out to a Representative at TD Canada Trust directly for help. To take a look at their contact options please visit here: https://go.td.com/1woOVay.
We hope this helps, Russel, and have a good day.
Megan K, Mount Laurel
January 17, 2017 10:41:09 AM