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I recently created an account and it wont let me log into the online banking
August 25, 2017 04:02:04 PM
In reply to Marena, weymouth
We'd be happy to help, Marena!
As long as you have your account number, debit card number and Social Security Number, you should be able to set up your profile online or through our app.
To begin this, please click here: https://go.td.com/1lU2qfY. If you're doing this from a mobile device or tablet, it can be done with our app. Simply download our app to begin. You can click here: https://go.td.com/1hOPk1H to find our app for Apple or Google.
To start, you'll be asked to select whether this if for a personal or business account and press 'Continue'. You will then need to accept our Terms and Conditions to continue. Once you've accepted, you'll be taken to a screen where you'll need to enter the info I've listed above, as well as your name, email address, and what type of account you have. You can then create your username. Please note that usernames must contain at least one letter and one number and must be 6 to 32 characters in length. Once that's done, you'll need to create your password. Passwords are case sensitive, can be 8-32 characters in length, and must contain at least one letter and one number. Once you've entered all of this information, press 'Continue' to set up your Security Questions. Once this completed, you'll be all set!
If you've already enrolled in online banking and are unable to login, please give our Tech Support Team a call 24/7 at 800-493-7562 or stop in to see us at any of our Stores. To find one near you, please click here: https://go.td.com/1nq31dc. We'd be happy to provide you your username and reset your password if necessary. We'll also stay on the line with you until you've successfully logged in.
We hope this helps, Marena. Have a great weekend!
Candice A, Mount Laurel
August 25, 2017 04:02:24 PM