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I see two XFER in amount of $20 each to Online Xfer Transfer to CK XXXXXXXXX that I did not make or authorize. What is this?
February 5, 2018 12:31:56 PM
In reply to Lyubov, Woodlyn
We're sorry to hear about this, Lyubov, and we'd be glad to point you in the right direction.
We recommend reviewing your online account and transfers with a Tech Support Specialist. You are able to reach a Specialist 24/7 by dialing 800-493-7562.
Once speaking to a Tech Support Specialist, they would be glad to review your online access logs to determine when the transfers took place and how to properly safeguard your account going forward.
In addition to calling, you're always welcome to visit any TD Store during lobby hours. Check out available Stores here: http://go.td.com/1f9DSJR.
Please know that we would like to review your account in detail however we do not have access to account information via TD Helps as it is considered an unsecured forum.
We hope to hear from you soon, Lyubov. Take care.
Megan K, Mount Laurel
February 5, 2018 12:32:18 PM