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id have been locked pls help
October 23, 2016 07:53:35 AM
In reply to ooi, perak
Thank you for submitting your question to us on TD Helps, Ooi. We are happy to help you regain access.
If your account is already locked, you will not be able to reset it online. Fortunately, our Digital Banking Specialists are available 24/7 at 800-493-7562 to assist you. Upon proper account verification, they will be able to help you gain your online access back immediately.
Additionally, please note that each signer on an account may have their own log in credentials. This helps to prevent password and security question lockouts. If your wife is also a joint account owner and doesn't have her own login credentials yet, we recommend she visit: http://go.td.com/1lU2qfY to begin the enrollment process. The account number, TD Bank ATM/Debit Card, Social Security number and, email address will be needed, or use the number as above to have a Digital Specialist assist with enrollment.
If you've locked yourself out of your online access for your TD Bank Credit Card check out: http://go.td.com/1lVKil9. For additional assistance please reach out to TD Card Services 24/7 at 888-561-8861.
You're also welcome to stop by your local TD Bank Store during lobby hours for further assistance. For TD Bank Store locations, please check out: http://go.td.com/TDStores.
We are always here to help, Ooi. Please feel free to reach out to us with any other questions.
Kris M, Mt. Laurel
October 23, 2016 07:53:55 AM