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Is it trying to compare with public records from transunion in US? I selected Canadian on the application and to link my TD Canada Trust with my debit card, I also went online and checked my credit rating in Canada is 799. How do I open an account. I am to far away to drive to a US branch.
May 14, 2015 12:28:49 PM
In reply to Andre, Ottawa
Thanks for joining us here at TD Helps, Andre. We are sorry to hear about your difficulties in opening a Cross-Border account with us.
Please understand that when opening an account with TD, we use your available credit records to confirm your identity, including such things as: your date of birth, your address, and other related contact information. We would like to discuss this further with you, but as TD Helps is considered an unsecure forum, we do not have access to your information and are unable to take a closer look into your concern. To best assist you, we ask that you connect with our Cross Border Banking Specialists 24/7 at 877-700-2913. We'd be happy to look further into this for you.
Please let us know if you have any other questions, Andre.Enjoy your day.
Yen D, Mount Laurel
May 14, 2015 12:31:08 PM