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I opened a checking account online yesterday and it did show a checking account number allotted to me. But I didn't get any confirmation email or welcome email. How can I find the further procedures to use my account?
Aromal, Falls Church
April 10, 2017 09:13:13 AM
In reply to Aromal, Falls Church
We understand your concern, Aromal.
If you did not review the Personal Account Deposit Agreement during your account opening, you're able to do so here: http://go.td.com/1kb17UQ. By following this link, you're able to review anything you may need to know about your new account.
If you have any questions, we recommend reaching out to us directly. To do so, you are able to contact us 24/7 by dialing 888-751-9000 or by visiting a TD Store during lobby hours. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
In addition, if you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope this helps and have a good day.
Megan K, Mount Laurel
April 10, 2017 09:13:21 AM