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i just opened a savings account. It said that it would be linked to my checking account, but when I look on my TD app the account doesn't even show up. I even transferred some money into it so that I could open it. Was the account not made or something?
Alyssa, Fair Lawn
July 11, 2015 01:00:42 PM
In reply to Alyssa, Fair Lawn
We appreciate having you join us at TD Helps, Alyssa! We'd be happy to help!
Generally, after you open a new account, it will become available to view online within 1-2 business days. Even if it's not a new account, some account types are not automatically displayed on Online Banking.
If you're not yet able to view your account and this time frame has passed, usually we can fix this issue quickly and easily for you. If this is the case, please contact us directly, so that we can add the account to your online view. We can be reached 24/7 at 888-751-9000.
If you prefer to stop in, you're welcome at any nearby TD Bank Store location where a Representative can also assist you. Please see http://bit.ly/TDStoresfor your closest Store and lobby hours.
We hope this helps, Alyssa and have a great day!
Customer Service Team, Mount Laurel
July 11, 2015 01:02:12 PM