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I live in Canada primarily and opened a TD Bank account online about a month ago to use when I am in the US. Everything went smoothly and I received an email saying I needed to make a deposit for the account to be activated. I made a deposit via wire transfer and even received a notification in the mail that the wire transfer was deposited into my TD bank account, however, have yet to receive a debit card in the mail so I can sign up for online banking. Just wondering if debit cards are usually mailed out and if so how long it usually takes for the card to be mailed out?
Christopher, Deerfield Beach
December 10, 2014 02:31:08 PM
In reply to Christopher, Deerfield Beach
Thank you for opening an account with us, Christopher. We'd be happy to help!
As you've mentioned that you've recently opened your account online, if you requested a debit card during the account opening process, you should expect to receive your debit card via mail within 7-10 business days. Please note delays may occur depending on your post office.
If you need your debit card sooner, you have the option of stopping by any TD Bank location during lobby hours to pick one up. You may also enroll in Online Banking with a Representative at this time. Please visit: http://bit.ly/TDStores to find a Store near you. Once at the Store, please ask the Store representative to close it since it will no longer be useful once you activate the card you will receive at the Store.
You may also contact us 24/7 at 888-751-9000 to speak with a live Representative. They will be able to help you with your debit card and signing up for Online Banking.
We hope to hear from you soon, Christopher and welcome to the TD Family!
Megan K, Mount Laurel
December 10, 2014 02:33:27 PM