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What if by mistake I opened up the wrong account. I opened up a convenience checking account instead of a simple checking account. What do I do
Kryss, Coral Springs
July 11, 2017 01:39:02 PM
In reply to Kryss, Coral Springs
Welcome to TD Helps, Kryss, and thanks for choosing TD! We'd be glad to help with your concerns.
At any time, you are able to update your account type by speaking with a Banking Specialist. To do so, you are able to contact us 24/7 by dialing 888-751-9000 or by visiting a TD Store during lobby hours.
Take a look at TD Stores in your neighborhood here: http://go.td.com/1f9DSJR.
In addition, if you are enrolled for online access, you can send a secure message. To send a secure message using Online Banking, please sign in here: http://go.td.com/1eaISlq and select 'Send a secure message' located in the 'Message Center' on the left hand side of the page. For Mobile Banking, select the option to 'Contact Us' followed by 'Send a secure message' after signing in. Be sure to include your account number and the specific account you'd like to change to.
Keep in mind that changing your account type will not alter your account or routing number. Once you request the change, it typically takes 2-3 business days to take effect.
Talk to you soon, Kryss! Have a great day!
Megan K, Mount Laurel
July 11, 2017 01:39:12 PM