Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
Hello I'm a td customer trying to open an online account but I keep getting this message after filling all the information I get this message( The information entered does not match our records. Please check your information and try again) even though I wrote everything right
March 25, 2015 10:05:39 AM
In reply to maha, toronto
Thanks for connecting with us on TD Helps today, Maha.
As we notice that you're writing in from Toronto, we'd like to let you know that if you're having trouble enrolling for TD Bank in the U.S. you may give us a call at 888-751-9000. We're available 24/7 and upon account verification, we'd be able to get you set up for Online Banking. You may also choose to visit your local TD Bank Store, during lobby hours for assistance. For a listing of TD Bank Store hours and locations, please look here: http://bit.ly/TDStores.
If you're trying to sign up for EasyWeb and having difficulties, that's okay and we'll be sure to guide you to the right place! Please look here http://bit.ly/1FUCTfF for information provide by our friend, Kori. While you're there, you may also join the conversation by asking your own question.
We certainly hope this helps and hope you enjoy the rest of your week.
Sandy D, Mount Laurel
March 25, 2015 10:18:55 AM