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I opened a TD Growth Money Market Savings account on friday morning online. I made my first deposit directly from my checking account into this new account. The money has been deducted from my checking account but it's not in my Money Market account. Is that normal? When will the money be available?
December 17, 2014 09:01:27 AM
In reply to Breana, Bloomingdale
Thank you for bringing your question to TD Help today, Breana. We are more than happy to guide you in the right direction for immediate assistance.
Generally speaking, when funds are deducted from your existing TD Checking account and deposited into your new Money Market account, you should see this transaction in your new Money Market account within 24 business hours from the opening date.
As this is pertaining to your specific account, we would need to review this further with you. Please understand that although we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum. Please feel free to call 888-751-9000, 24/7 to speak with one of our Banking Specialists. After account verification they'd be more than happy to review your account with you. Also, you may visit any TD Bank Store to have your account reviewed in person. For a listing of TD Bank Stores please see here: http://bit.ly/TDStores.
Also, if you are enrolled for online banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you have not enrolled, please call us 24/7 at the number listed above to speak with our Banking Specialists.
Thanks again for your visit today! We welcome you back anytime with any other questions, and take care.
LiShu R, Mount Laurel
December 17, 2014 09:10:56 AM