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So I am ordering a long board online that is 192 dollars as the total. I have 200 dollars in my account. I transferred 200 over from my savings account to my checking account but it wont let me purchase it says having trouble purchasing on the website. I dont know what is going on
July 2, 2015 09:13:37 AM
In reply to Niah, DeLand
Thanks for reaching out to us and sorry to hear about any issues you might be having with a purchase, Niah. We'll be glad to let you know what you can do to resolve this.
Please understand that even though we would like to help you directly, because TD Helps is considered an unsecured forum, we do not have access to your personal account information. With that being said, you are more than welcome to contact us directly at 888-751-9000, available 24/7. After you connect with our Specialists and after account verification, we would be happy to determine what the trouble may be and get your card back up and running. Additionally, you may visit any TD Bank Store for assistance with your card in person. For a listing of TD Bank Stores please see here: http://bit.ly/TDStores.
If you prefer and you are enrolled for Online Banking, you may send us a Secure Message so that we can check on your card this way for you. To send a secure message you must first log in to your TD Bank Online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
We look forward to speaking with you soon!
Brian M., Mount Laurel
July 2, 2015 09:14:11 AM