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someone who does not have a td account needs to give me some money but when i set up my account i was told to not give out the account number as it would make it easier for someone to steal my account/identity. what other options do i have than giving them my account number, eg can i give them my debit card number instead?
September 24, 2015 12:11:55 PM
In reply to Deborah, Miami
It's a pleasure to have you here on TD Helps, Deborah.
Transferring funds is easier than it has ever been before with our new service called the "Person-to-Person" payment, which allows you to send and receive funds via your Online Banking.
In order to be eligible to use the Person-to-Person payment service, you must have a United States address, a unique United States phone number, a United States issued Social Security number and a valid unique email address. You must also be enrolled for Online Banking and be using a TD Bank Checking or Money Market account for the transfer.
To initiate a Person-to-Person payment, you’ll need to be logged in to Online Banking from the main website.
- First, you must enroll in the service. To do so, you would select the tab that says Person-to-Person payments at the top of your Online Banking screen. - Then, you will be asked to accept a user agreement, review the fee schedule and confirm your email and phone number. A text and email code will be sent to the mobile number and email address we have on file for you. - Next we will request you to submit both codes for verification to complete the enrollment process. Once the enrollment is complete you’ll be ready to send the payment and in the next three business days the funds will be received.
Once you are enrolled for Person-to-Person payment service, you will then need to follow the steps below to add a contact:
-Get to the Add New Contact screen from the Overview tab. Click [Contacts] in the upper right corner of the screen. -Click Add a Contact within the To field. A New Contact window will open. -Enter First Name and Last Name in the fields provided. -Select to enter an Email, Mobile Phone, or Direct Deposit using the radio buttons. -Enter the information in the fields provided. -Click Save.
Once you have added your contact, you may follow the following steps to Schedule a Payment Request:
-Navigate to the Request Money tab. -Start typing a contact name to select the contact from the list or add the contact. -Enter the Amount, either a Fixed amount or an Open amount. -Select the Account to Deposit To. -Check [Add a due date] to add a due date for the funds. -Enter email details in the Email Message field. -Select [Add a note to this transaction] to add a note to this transaction that is not seen by the recipient. -Click [Next].
Please note, that there may be fees for the use of this service. We invite you to take a look at our Fee Schedule here: http://bit.ly/1cTejgt.
In case you are not enrolled for online banking at this time, please click here to start the enrollment process: http://bit.ly/1lU2qfY. This link will take you directly to the “Online Banking Sign Up” page and choose "Personal" from the drop down box. Once you’re at the “Online Banking Sign Up” page, please complete the application. You will need your Social Security number, account number, ATM/Debit card number, and your e-mail address. If you have any trouble with the enrollment, please contact our Digital Banking Specialists 24/7 at 800-493-7562. If you prefer, you may also visit your local TD Bank Store for assistance.
Another option is to have him visit any local TD Bank Store and they would be happy to help! Once there, the person can request to make a deposit into yours. For this option, all he needs to provide is your account number and full name, and the funds from a cash deposit will be available to your account immediately. Here is a link for you to view TD Bank location details and hours: http://bit.ly/TDStores.
Hope this helps and have a nice day.
Brian M., Mount Laurel
September 24, 2015 12:12:39 PM
In reply to Brian, Mount Laurel
This did not answer my question. My friend needs to give me money but is not a TD customer so can't use POP. can he use my debit card number if he goes into a TD branch to identify my account and make the deposit, since i do not want to give him my account number?
September 24, 2015 01:21:37 PM
Thanks for getting back to us, Deborah.
To use the Person-to-Person transfer the person you are requesting the money from does not have to have a TD Bank account. Our apologies if there was any confusion. Though we do not recommend sharing your account number for security purposes, you may have someone make a deposit into your account at your local TD Store. You also have the option of providing the person making the deposit your Debit Card number to make the deposit.
Hope this helps!
Brian M., Mount Laurel
September 24, 2015 01:25:51 PM
Thank you Brian. That's exactly what i wanted confirmed.
September 24, 2015 02:33:04 PM