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I prefer to communicate online.
October 26, 2014 07:27:06 PM
In reply to tamayo, hollywood
Hi Tamayo, thank you for dropping us a line here at TD Helps regarding your username. We understand your frustration, and would like to help you get back online as quickly as possible.
As we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum. We understand the convenience of online communication, but for this matter we would like to speak directly with you.
In order to retrieve your User Name, please contact our 24/7 Digital Department at 800-493-7562 as one of our Specialists can verify your User Name for you. Or if you like, you may also visit any TD Bank location during lobby hours for assistance. Please visit: http://bit.ly/TDStores for hours and locations near you.
Additionally, please know that you can always check your balance right away by using our self-service phone line at 1-800-YES-2000
If you're referring to your TD Credit Card online access, you can also visit your local TD Bank Store or contact TD Card Services 24/7 at 888-561-8861 for further assistance.
Let us know if you have any additional questions and have a WOW week!
Cameron P, Mount Laurel
October 26, 2014 07:39:07 PM