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I am requesting a refund for overdraft fee of $35 on 10/16. I get a direct deposit fro Soc Sec the third We'd of every month. I mistakenly thought last Wed was the day of my deposit but it was this Wed. TY
Deborah, Lake Worth
October 21, 2015 10:20:16 AM
In reply to Deborah, Lake Worth
Thank you for coming to TD Helps with your inquiry, Deborah.
Please understand that we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.To determine if an overdraft fee recently charged to your account can be waived, we encourage you to contact our 24/7 Banking Specialists at 888-751-9000 directly. They would be more than happy to review your account to determine if a courtesy refund can be issued after account verification Or, you may want to speak with a Store Representative at your local TD Store, during lobby hours for assistance. Please find a listing of TD Bank Stores locations and lobby hours at http://bit.ly/TDStores. Also, if you are enrolled for online banking, you may send a secure message from here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Kindly know that we currently offer several different Overdraft Protection services. For more information, we invite you to take a look here: http://bit.ly/1AlDFOr.
Let us know if you have any other questions. We hope you have a nice day!
LiShu R, Mount Laurel
October 21, 2015 10:21:04 AM