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Why am I getting charged overdraft fees If I am not even enrolled in the protection ?
October 21, 2015 05:44:42 PM
In reply to Alan, kearny
Thanks for coming by TD Helps today, Alan. We'll be sure to guide you in the right direction regarding your fee question.
Based on your question, it sounds like your account is not enrolled in our discretionary overdraft service (TD Debit Card Advance) and you'd like to know why you have overdraft fees on your account. If this is so, we recommend taking a look here: http://bit.ly/Yv0ulC to read more about how overdraft fees are assessed to your account.
Additionally, we recommend giving one of our 24/7 Banking Specialists a call at 888-751-9000 or visiting us at any TD Bank during lobby hours to discuss your account. Click here: http://bit.ly/TDStores to find a TD Bank near you. As we'd like to assist you directly, we are unable to do so as TD Helps is considered an unsecure forum.
We hope this answers your question, Alan and enjoy the rest of your day! Take care.
Katherine G, Mount Laurel
October 21, 2015 05:45:55 PM