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There is an overdraft fee pending that I would like to be waived, I was locked out of my account and unable to transfer money. thank you
November 13, 2015 11:07:51 AM
In reply to laura, fairfield
Good afternoon, Laura and welcome to TD Helps.
To determine if an overdraft fee can be waived, we encourage you to contact our 24/7 Banking Specialists at 888-751-9000 for assistance. They'll be more than happy to review your account and fee refund history with you upon account verification. Or, you may want to speak with a Store representative at your local TD Store for assistance. Please find a listing of TD Bank Stores locations and lobby hours at http://bit.ly/TDStores. As we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
Also, if you are enrolled for online banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you are enrolled for our BusinessDirect online banking, you may use this link to logon http://bit.ly/1rvBmq8 and send a secure message.
Thanks again for reaching out, Laura. Have a great afternoon and enjoy your weekend!
LiShu R, Mount Laurel
November 13, 2015 11:08:52 AM