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I overdrafted $56 a couple of days ago and the next day I received my direct deposit. The $56 were automatically taken from the total amount. For the next couple of days I spent a lot of money until I ended up with $3. I decided to stop so I wouldn't overdraft. I decided to check my balance today and it says I have ($67.00). I checked my transactions and it says overdraft fee $70. I don't understand why more money was taken out when it was already taken to begin with. And if that $56 transaction went through that next day, why would my balance be negative?
May 28, 2016 08:14:04 PM
2 people recommended this |
In reply to Jade, Hackensack
Thank you for visiting TD Helps today, Jade.
As this is pertaining to your specific account, we would need to review this further with you. We would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum. Please feel free to call 888-751-9000, 24/7 to speak with one of our Banking Specialists. After account verification they'd be more than happy to review your account with you. Also, you may visit any TD Bank Store to have your account reviewed in person. For a listing of TD Bank Stores please see here: http://go.td.com/1f9DSJR.
If you are enrolled for Online Banking, you may also send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you have not enrolled, please call us 24/7 at the number listed above to speak with our Banking Specialists. If you are enrolled for our BusinessDirect Online Banking, you may use this link to logon http://go.td.com/1eaISlq and send a secure message.
Let us know if you have any other questions. We hope you have a nice day!
Shanika A, Mount Laurel
May 28, 2016 08:14:25 PM