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ive overdrafted my account and cant correct the debt rite away. it will be a couple weeks before i can correct what i owe. i dont want my account to be closed. is that a concern that i should have? or will it remain open long enough for me to fix this. im inbetween jobs but starting a new one and wont be paid for a couple weeks.
March 24, 2015 02:59:04 PM
In reply to Christopher, edgewater
We understand your concerns Christopher and we'd be glad to help provide some information.
We'd like to let you know that overdraft fees are assessed the following business day of when your account is overdrawn. If your account is overdrawn by the 10 consecutive days, a one-time Sustained Overdraft fee will be applied to your account. To learn more about fees that may apply, we recommend you check out http://bit.ly/1cTejgt.
If your account remains in an overdrawn status for 60 Calendar Days, or if at an earlier time we determine that the overdraft balance is noncollectable, we may close and place the account in collection status. For additional information, please check out pages 9-2 of our Personal Deposit Agreement by clicking here: http://bit.ly/1kb17UQ
If you have any other questions regarding the specifics of your account, to better assist you, you may contact us 24/7 at 888-751-9000 or feel free to visit us during lobby hours to speak with a Customer Service Representative. Upon proper account verification, we will be gladly to assist you. Click here: http://bit.ly/TDStores for a list of TD Stores and hours near you.
Additionally, if you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. If you have not enrolled, you can do so for free by following this link: http://bit.ly/1lU2qfY. You will need your account number, Social Security number, your email address and your current TD ATM/Debit card. If you run into any problems enrolling or if you do not have a TD ATM/Debit card to enroll online, please call us 24/7 at 888-751-9000 to speak with our Banking Specialists.
To send a secure message you must first log in to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center.” If you choose this option to communicate with us, you should expect a response within 24 hours.
We hope this helps and hope you have a good day.
Yen D, Mount Laurel
March 24, 2015 03:00:02 PM
In reply to Yen, Mount Laurel
thanks for answering. i will have this debt erased and be back in the positive before 60 days has passed. appreciate the response!
March 31, 2015 04:47:20 PM
In reply to christopher, edgewater
Welcome back, Christopher!
We're glad to hear that you found our reply helpful! If you have any questions in the future, please let us know.
Colleen B, Mount Laurel
March 31, 2015 04:48:24 PM