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Hi, i already paid off my loan with Td auto finance yet the bi monthly auto payments is still happening! i need this to stop as i have no more balance! pls how do i do this?
zarah, New jersey
September 22, 2017 02:11:04 PM
In reply to zarah, New jersey
Good afternoon, Zarah, and welcome to TD Helps.
We're so sorry to hear that your payments are still being deducted from your account, and before we begin, please understand that although TD Auto Finance and TD Bank share the same TD Shield, we are separate entities. Because of this, we recommend reaching out to TD Auto Finance directly for assistance for your loan.
They can be reached at 1-800-556-8172, Monday through Friday, 8:00 am to 10:00 pm, and Saturday, 8:00 am to 7:00 pm. You are also able to visit their web page here: http://go.td.com/1GaNthy.
We sincerely hope this helps, Zarah. Enjoy the rest of your day.
Brittany M, Mount Laurel
September 22, 2017 02:11:28 PM