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How do I get rid of the paper statement fee.
Genna, Wood Ridge
April 14, 2015 02:53:34 PM
1 person recommended this |
In reply to Genna, Wood Ridge
You came to the right place for assistance, Genna. Welcome to TD Helps!
To avoid the paper statement fee, simply enroll for paperless statements! It will make your paper load a lot less and contribute to helping the environment as well.
To enroll for paperless statements, you must be enrolled in Online Banking. If you have an ATM/Debit Card and Social Security number you may fill out the online application to access your personal account(s). Please visit: http://bit.ly/1lU2qfY to enroll for TD Bank Online Banking. Once there, you will need to choose Personal from the drop down box. Signing up for TD Bank Online is quick and easy – allowing you to view your accounts in just three simple steps! First, you'll have to accept the Online Banking Agreement. Then, we'll ask you to enter in your personal information (Name, Social Security number, account number, etc.) and finally, you will have to set up three security questions. After those 3 steps are completed, you will have immediate access to your account(s) online.
Once you’ve successfully logged in, please follow the steps below:
- Please click on the “Customer Service” tab
- Select the “Online Statement Settings” link which is located under the self-service portion (it will be the sixth link down) or in the "Help & Related Tasks" box (which is located on the left side of the page).
- Please select the account(s) you would like to enroll for Online Statements. Make sure the email address on file is correct.
- You will then be asked to read the “Online (Paperless) Statement Customer Agreement” and the “Hardware and Software Requirements”. Once you have opened and reviewed the two documents needed, please check mark the boxes and select “Save Changes”.
If you are having difficulties setting this up, you can call our Banking Specialists at 888-751-9000. After account verification, our Banking Specialists, who are available 24/7, would be happy to help! If you prefer, you may also visit your local TD Store for additional assistance here: http://bit.ly/TDStores.
Hope this helps. Have a wonderful day!
Yen D, Mount Laurel
April 14, 2015 02:57:33 PM
In reply to Yen, Mount Laurel
Please cancel our paper statements along with the monthly paper statement fee.
Denise, Melbourne, fl 32935
April 24, 2015 08:40:58 AM
In reply to Denise, Melbourne, fl 32935
Thanks for joining the conversation, Denise.
To go paperless and eliminate the monthly paper statement fee, it would be required to log in online to request paperless statements. If you're having trouble going paperless using the method provided above, we ask that you contact our Banking Specialists 24/7 at 888-751-9000. After account verification, we will be happy to walk you through the process. Please note that we would like to assist you directly however, TD Helps is considered an unsecure forum therefore we are unable to obtain personal account information.
If you'd rather sit with a Representative in person, you're welcome to visit any TD Store during lobby hours for assistance. To find a nearby TD location please view: http://bit.ly/TDStores.
We hope this is helpful, Denise and have a nice weekend.
Colleen B, Mount Laurel
April 24, 2015 08:41:57 AM