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I used to have online bank accounts , I closed them , would my online account be brand new if I get new accounts. I want to open checking that's linked to saving then a passbook account but I want my online banking clear of old things can that Happen . Will have two direct deposit going into the checking
April 24, 2015 06:48:20 PM
In reply to David, Hudson
Hi David, thanks for reaching out to us at TD Helps. We'd be glad to discuss your inquiries with you!
If you had prior accounts with us that you enrolled in online banking, you would actually use that same online profile to view your new account. Your online profile follows the User, not the account, so the online profile you created previously will update with any new accounts that you open.
Since you mentioned you have concerns with your previous Online Banking profile, we would recommend reaching out to us 24/7 at 800-493-7562 to speak with one of our Tech Support Specialists. A Specialist would be glad to reset your credentials and get you back online after the new accounts you wish to get started are set up.
If you'd prefer, you can sit down with a Banking Specialist at the TD Bank Store in your area for assistance. You can find locations and Store hours here: http://bit.ly/TDStores.
It’s great to hear you want to start new accounts with us! We’ll be glad to assist with the next steps to follow.
Although Passbook Savings Accounts are no longer being offered here at TD Bank, we do have other Savings products which may fit your banking needs. We recommend taking a look at http://bit.ly/1hzzhPT for more detailed information on each particular Savings Account available at TD Bank. You may find it helpful to check out our customized Savings Selector tool, found here: http://bit.ly/1sxY9Rd. We also encourage you to check out our Checking Selector Tool http://bit.ly/1gAWlhY for help selecting the Checking account that is the best fit for you.
In regards to linking accounts, there are many advantages in doing so! Any Checking account can be linked to a Simple Savings account, and with an automatic transfer of $25 you are eligible to receive a monthly maintenance fee waiver. Additionally, after accounts are opened, you may either give us a call or visit a Store to have both accounts linked to your Debit Card if you wish.
Some savings accounts also offer rate bumps when linked to an eligible checking account. Here is more information about our savings accounts http://bit.ly/1kO6zg0.
Finally, with all of the above options you can request to have your Savings Account set-up and linked for Savings Overdraft Protection. Check out http://bit.ly/1mPODYO for more information about this option.
Once you're ready to open new accounts, you have 3 options to get started. You’re able to call our 24/7 Customer Service Line at 1 (888) 751-9000, visit our website at www.tdbank.com or stop by any local TD Bank Store.
In regards to setting up Direct Deposit, it depends on your depositor when setting it up. You may use either the Direct Deposit Authorization Form, which can be found here: http://bit.ly/1hLQ1cP, or you may use a blank voided check to set up your direct deposit. You may also stop by a TD Store, during lobby hours, for assistance in obtaining the Direct Deposit Authorization Form.
Thanks for choosing TD Bank for your banking needs, David , and we wish you to have a wonderful weekend!
Justin B, Mount Laurel
April 24, 2015 06:53:34 PM