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I have a bank account in TD bank, I opend it when I was working in USA, last summer.
I tried to log in but I think I forgot my password. I cannot reset it, I tried it with my SSN.
I'm not living in USA.
What should I do?
Aistė, Lake George
February 1, 2018 09:40:24 AM
In reply to Aistė, Lake George
Happy Thursday, Aiste, and thanks for coming to TD Helps for assistance!
We're always happy to help.
Here at TD Bank, in the event that you have forgotten the password to your Personal Online Banking, you're always welcome to use our self-service feature to reset your password on your own. However, based on the information you have provided, it sounds as though you may have already done so, and as you're still having trouble, we'd like to recommend that you connect with us directly so that we may assist you with gaining access again.
We understand that you may currently reside outside of the United States, and if you'd like, you're welcome to connect with us toll free by simply dialing 1-856-751-9000. For your convenience, our Banking Specialists can be reached at this number 24 hours a day, 7 days a week. If you'd prefer, you may also call collect with operator assistance from any landline device by asking the operator to dial (215)-569-0518.
We sincerely apologize that we're unable to assist you directly today, but please understand that with TD Helps being an unsecure forum, we are unfortunately unable to access your account or personal information at this time.
We look forward to assisting you with your online banking at your earliest convenience, Aiste, and we hope you have a great start to your day.
Brittany M, Mount Laurel
February 1, 2018 09:42:17 AM