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Past two biweekly mortgage payment, was not taken off from my account.
Maturity Date Oct 01, 2019
Term Start Date Oct 01, 2014
Term 60 month(s)
Today is 2017-17-07.
I did not ask for mortgage vacation.
Any reason this is happening?
July 17, 2017 11:53:22 AM
Borrowing & Managing Your Credit
In reply to Tom, Toronto
We understand how concerning this can be, Tom, and we'd be glad to help.
As this is pertaining to your account specifically, we ask that you connect with a Specialist directly for clarification.
You are able to call our Financial Solutions Group Specialists 24/7 at 800-937-5020 and they would be glad to review your payment information during your call.
Additionally, you are able to visit any TD Store during lobby hours or send a secure message via Online Banking.
Take a look at TD Stores that you'd like to visit here: http://go.td.com/1f9DSJR.
To send a secure message using Online Banking, please sign in here: http://go.td.com/1eaISlq and select 'Send a secure message' located in the 'Message Center' on the left hand side of the page. For Mobile Banking, select the option to 'Contact Us' followed by 'Send a secure message' after signing in.
We also notice that you're writing to us from Canada. If this is in regard to an account held by TD Canada Trust, we recommend reaching a Specialist there for clarification. You can select a contact option for them here: https://go.td.com/1woOVay.
Talk to you soon, Tom! Have a great week!
Megan K, Mount Laurel
July 17, 2017 11:53:34 AM