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Hello I have paycheck that was deposited and now it is telling me it was returned and was charged.. I was wondering what the reason it would be if the account is from your bank?
April 27, 2015 01:11:38 PM
In reply to Jennifer, Millstone
Thank you for joining us on TD Helps, Jennifer.
As we would like to assist you directly and provide you the information regarding what occurred in the account, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
To better assist you, you may contact us by calling 24/7 at 888-751-9000 to speak with a Banking Specialist or visiting your local TD Bank store, during lobby hours. Upon proper verification, we will be glad to review your account with you and offer any possible options to assist you. To find TD store locations near you, please visit, http://bit.ly/TDStores.
Another option will be sending us a Secure Message via your Online Banking account, if you are currently enrolled for this service. After logging onto your account from here: http://bit.ly/1eaISlq, please click on the "Send a Secure Message" link, which is located on the left hand corner under "Message Center." You may choose a subject and type the message in the Comments/Requests section. Once you finish typing, you may click Send. If you are enrolled for our BusinessDirect online banking, you may use this link to logon http://bit.ly/1rvBmq8 and send a secure message.
Let us know if you have any other questions and have a nice day.
Brian M., Mount Laurel
April 27, 2015 01:12:18 PM