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when i went to make a payment on line from my TD checking account they said a paper check was required for payment
i thought that was odd
what is the correct address the payment should be sent to?
shari, bellmore NY
November 2, 2015 04:14:22 PM
In reply to shari, bellmore NY
Thanks for joining us today, Shari. We'd be glad to discuss Bill Pay.
When scheduling a bill payment via TD Bank Bill Pay, payments you make are delivered in one of two ways:
By electronic transmission: These Billers receive your payments through secure electronic transmission.
By draft (paper check): These Billers receive a check that is drawn on your account. A check is created by Bill Pay and then mailed to the biller’s mailing address. Just like checks you write yourself, money will be withdrawn from your account when the check is cashed by the biller.
This payment method is determined by the biller. We always try to send the payment out electronically; however, if your payee is not set up to receive electronic transmittals from financial institutions or if there is some information that does not match (such as the account number or account-holder’s name), we process a paper draft check and mail it directly to the biller.
Please know that if you're attempting to pay a bill with TD, we ask that you provide us with some additional details as there are a variety of payments you could be scheduling such as a credit card, loan, line of credit etc.
If you need immediate assistance, we ask that you call us directly 24/7 by dialing 888-751-9000.
We hope to hear from you soon, Shari and have a good day.
Megan K, Mount Laurel
November 2, 2015 04:14:48 PM