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I just got a gift card from my father-in-law. I am trying to turn my husband's cell phone back on through At&t and it's not allowing the payment to go through. is there a way to allow the payment?
Nicole, Moncks Corner
April 1, 2015 01:54:25 PM
In reply to Nicole, Moncks Corner
Welcome to TD Helps and thank you for sending us your question, Nicole. We are sorry you're having difficulties with your gift card and we are more than happy to guide you in the right direction to get this resolved.
If you have not yet done so, please register your TD Visa Gift Card first. To register your TD Visa Gift Card, we invite you to visit: http://bit.ly/1dmtzim. You may also register your Gift Card by dialing (888) 294-2249 to speak with a Specialist available 24 hours a day from Monday through Saturday. Please note; to register your gift card for the first time, the initial password is the three digit security code on the signature panel of the back of your card. Also, we encourage you to change your password after signing in for the first time.
Once your gift card is registered, you should be able to make payments online or anywhere Visa is accepted. Feel free to click here: http://bit.ly/1cIdAj6 to read our Frequently Asked Questions.
If you’re still unable to make payments after the registration, we ask that you connect with our 24/7 Gift Card Specialists at the same telephone number listed above for further assistance. As we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
We hope this information helps, Nicole. Enjoy the rest of your day!
LiShu R, Mount Laurel
April 1, 2015 01:55:21 PM