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I submitted a payment and it was not allowed by tdbank. Im not sure why?
March 4, 2015 09:54:00 AM
In reply to Gloria, Yonkers
Thanks for writing in today, Gloria. We're sorry to hear about your recent payment.
We would like to assist you directly however, as your inquiry is pertaining to your account specifically and we do not have access to your personal information since this is considered an unsecured forum we ask that you contact us 24/7 at 888-751-9000 to speak to a Banking Specialist. After account verification, our Specialist will be glad to go over the payment with you to see why it was rejected.
If the payment was for a TD Loan please contact our Financial Solutions Group anytime at 800-937-5020. If it was a payment to go towards your TD Credit Card please dial 888-561-8861, also available 24/7.
Additionally, you're also invited into any TD Store, during lobby hours for further assistance. To find a TD Store nearby please view our locator here: http://bit.ly/TDStores.
We look forward to hearing from your Gloria and take care.
Colleen B, Mount Laurel
March 4, 2015 09:56:05 AM