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VIN # Incuded
June 16, 2015 03:50:08 PM
In reply to Donna, Cranston
Good afternoon Donna,
Thank you for getting in touch with us and we apologize that you haven't received a response to your requests yet.
To ensure that we have received the faxes you sent for your payoff, we kindly ask that you reach out to our Financial Solutions Group for more info. They are available 24/7 at 800-937-5020. In case you sent these today, please also keep in mind that the typical turnaround time for a payoff request is one full business day.
If you prefer, to check on this you can also stop in at any convenient TD Bank Store location near you; a listing can be found at http://bit.ly/TDStores where we would be happy to help!
Please note, if you're requesting a payoff for your auto loan that is held through TD Auto Finance and sent your faxes there, please contact a TD Auto Finance Representative. They are available Monday through Friday 8:00 am to 10:00 pm, and Saturday 8:00 am to 7:00 pm at 800-556-8172 to help you. Their page can also be found here: http://bit.ly/1GaNthy with alternate options to complete your payoff.
Thanks again for writing in, Donna.
We hope this provides some help and have a great evening!
Kristen P, Mount Laurel
June 16, 2015 03:51:54 PM