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I saw on the td app that I have a pending transaction authorization of 70 dollars. I never spent 70 dollars and I'm not sure why it's being taken out but lately my checking account balance has been in parentheses, and it's never don't that before, all I'm saying is I want to stop that transaction from actually happening.
October 6, 2015 11:52:50 AM
2 people recommended this |
In reply to Gregory, Nutley
Good afternoon and thank you for submitting your inquiry on TD Helps.
Please know that when the online balance is in parentheses, it indicates that the account is overdrawn. Please understand that we would like to assist you directly with your pending authorization of $70.00, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
To better assist you, we recommend contacting us 24/7 at 888-751-9000 or feel free to visit us during lobby hours to speak with a friendly Store Representative. Click here: http://bit.ly/TDStores for a list of TD Stores and hours near you. Upon proper account verification, they'll be able to explain this transaction to you in more details.
Additionally, as you are already enrolled for online banking, you may send a secure message from your online banking profile to inquiry about a particular transaction on your account. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq . On the left hand side, you should see and option to "Send a secure message" located in the “Message Center”. If you are enrolled for our BusinessDirect online banking, you may use this link to logon http://bit.ly/1rvBmq8 and send a secure message.
We welcome you back at any time when you have additional questions for us, Gregory. Have a good one!
LiShu R, Mount Laurel
October 6, 2015 11:53:46 AM
2 people recommended this