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I checked my account and on the main account page on the website, the pending transactions is one amount and when I click the link there is a smaller amount for pending transactions. I am completely confused by this.
Dominique, New York
February 22, 2016 01:59:09 PM
In reply to Dominique, New York
We're sorry to hear that you're having trouble with pending transactions, Dominique. We'd be glad to point you in the right direction.
As this is pertaining to your account specifically, we ask that you contact us directly for assistance. To do so, you are able to contact us 24/7 by dialing 888-751-9000 or by visiting a TD Store during lobby hours. To take a look at Store locations and their hours please visit http://bit.ly/TDStores.
In addition, if you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you have not enrolled, please call us 24/7 at the number listed above to speak with our Banking Specialists.
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon so we can review this together, Dominique. Have a good day!
Megan K, Mount Laurel
February 22, 2016 01:59:21 PM