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can i change my address over the phone or online?
Kendra, vero beach
December 21, 2014 04:40:50 PM
In reply to Kendra, vero beach
Hello, Kendra! We're glad to see you on TD Helps and we'll be happy to review your options for updating your address.
You're certainly able to change your address by phone or online. If you have a personal account, you may contact us 24/7 via phone at 888-751-9000 to speak with a Customer Service Representative. You may also log in to your TD Bank Online Banking account at http://bit.ly/1eaISlq to update your address. After logging in, please visit the Customer Service tab and click on the Change Address, Phone, E-Mail Address link to send your new contact information.
Another option would be changing your address via mail. Feel free to mail a request to:
TD Bank, NA, 6000 Atrium Way, Mt Laurel, NJ 08054, Mail Stop # NJ5-002-215
As always, you may also change your address by visiting a local TD Bank Store during lobby hours. For locations and hours, please check out: http://bit.ly/TDStores. If you are visiting a location, make sure to bring a Valid Photo ID (Driver's license, state issued photo ID, Passport, etc.) and proof of address such as a phone or utilities bill.
For Business Deposit Accounts you may also stop by a TD location, use Online Banking through your business log in or send us a request through the mail, as shown above.
To change your address for a Credit Card, it can be changed by calling 888-561-8861, logging on to http://bit.ly/1lVKil9 or stopping into any TD Bank Store. After logging on you will need to click on Services, Manage Credit Card, then Update Address and Phone Number. An address change will take effect immediately on your Credit Card.
The change of address for a Personal loan can be completed by calling 800-937-5020, stopping into a TD Bank Store or by using our "Send a Message" feature through Online Banking which will send a secured email to change your address.
Unsecured Lines of Credit and Home Equity Lines of Credit (HELOC) can be changed in person at a TD Bank Store or by mail after completing a change of address request form. Change of Address request forms can be received by calling 800-937-5020.
Please be advised that your change of address request can take up to 3 to 5 business days to be completed.
We hope these are convenient options, Kendra and feel free to respond if you have any questions. Enjoy your holidays!
Kristen P, Mount Laurel
December 21, 2014 04:44:15 PM