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Tried transferring funds to account outside of TD and in the states and after inputting required information, such as: routing number, account number, recipient etc. system then ask for personal transaction key code. Not sure what this is?
June 16, 2017 04:08:27 PM
3 people recommended this |
In reply to Dottie, Burbank
Thanks for reaching out to us at TD Helps, Dottie.
In order to assist you with this and ensure you provide you the best advice, we may need some additional information as to how you're sending this transfer. We have to ask that you give us a call so we can review this with you. We're available 24 hours a day, 7 days a week at 888-751-9000. If you'll be on the east coast any time soon, you can also stop in to see us at any of our Stores. To find a convenient location, please click here: https://go.td.com/1nq31dc.
We look forward to talking with you soon so we can get this resolved. Have a nice weekend, Dottie!
Customer Service Team, Mount Laurel
June 16, 2017 04:08:59 PM