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June 13, 2017 02:48:50 PM
In reply to pooja, Delhi
Hi Pooja. It sounds like you may have forgotten your ATM Pin. We'd be happy to help.
You have a couple of options available to you.
We can send a PIN Reminder to your address on file. This can be requested by phone or secure message. As we see you are writing in from India, we recommend that you call us at 856-751-9000 or you may call us collect with operator assistance from a landline at 215-569-0518. Our Customer Service Representatives are available 24/7 to help. To send a secure message, log into your TD Bank online profile by clicking here: https://go.td.com/1eaISlq. Once you've successfully logged in, look for the 'Message Center' on the left hand side and select 'Send a secure message'. From your Mobile Banking, log in and select 'Send a Secure Message' from the side Menu. We can generally respond within 24 hours or less.
If you'll be visiting us here in the United States anytime soon, you can stop in to see us at any TD Bank Store during lobby hours with your debit card and we can reset the password for you. To view our locations, click here: https://go.td.com/1nq31dc.
We look forward to hearing from you soon, Pooja. Have a great day!
Customer Service Team, Mount Laurel
June 13, 2017 02:49:17 PM