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I would like to change my purchase verification to my PIN code instead of my signature. What do I need to do it?
March 13, 2017 07:08:16 AM
In reply to Mauricio, Doral
Welcome to TD Helps, Mauricio.
Please know that with your debit card, you are able to use either your signature of your PIN to verify transactions.
To use your PIN for purchases, select 'debit' as your transaction type. The terminal will then prompt you to enter your PIN.
To use your signature, select 'credit' as your transaction type. The terminal will ask for you to sign to confirm your purchase.
If you have any questions, feel free to reach out to us directly. To do so, you are able to contact us 24/7 by dialing 888-751-9000 or by visiting a TD Store during lobby hours. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
In addition, if you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
If you were referring to your TD credit card, please reach out to a TD Credit Card Specialist 24/7 at 888-561-8861.
We hope this helps and have a good day.
Megan K, Mount Laurel
March 13, 2017 07:08:40 AM