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I just now filled out application for 60 Plus Checking. Now I find I do not want to open such account. Can I cancel it now?
February 4, 2017 06:46:00 AM
In reply to Susan, Baldwinville
Thank you so much for reaching out to us on TD Helps, Susan. We are sorry to hear that you changed your mind. Let us point in you the best direction to close this account.
If you want to close your account and you have a current balance, we ask that you visit us at any TD Store for further assistance regarding your request. When you visit a TD Store to request to close your account, all you need to bring with you is a valid photo ID (Driver's License, Passport, Military I.D. etc.).. Please note, because there is a current balance, please let the Specialists know and they will assist you with withdrawing the fund than assist with your initial request.
If your account has a zero balance and do not live close to a TD Store, there are several options you can go about closing your account. Your first option is to contact Customer Service and our Banking Specialists at 1-888-751-9000, available 24/7. You can also send us a secure message via your Online Banking. If you have not enrolled, you can do so for free by following this link: http://go.td.com/1lU2qfY. You will need your account number, Social Security number, your email address and your current TD ATM/Debit card. If you run into any problems enrolling or if you do not have a TD ATM/Debit card to enroll online, please call us 24/7 at 800-493-7562 to speak with our Digital Banking Specialists. Once you've successfully enrolled and after you log onto your Online Banking, on the left hand side, you should see and option to "Send a secure message" located in the “Message Center. As always, you can also stop by any TD Store for this request.
We're always here to help, Susan. Feel free to reach out to us with any additional concerns.
Kris M, Mt. Laurel
February 4, 2017 06:46:14 AM