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I don't recall ever making the request to change them to automatic pay and not getting a bill.
October 25, 2014 09:29:31 PM
In reply to Pauline, Peterborough
Hi, Pauline, thank you for visiting TD Helps today. We will be glad to assist you.
According to the information you provided, it sounds like you are currently using TD Bank Online Banking Bill Pay service to pay your payees such as Comcast and Public Service Electric and Gas.
If you would like to receive paper monthly bills from these payees instead of eBills via emails, we would be more than happy to guide you in the right direction. Please click here: http://bit.ly/1eaISlq to log into your Online Banking, after you do so, please follow these steps below:
1. Click on the “Bill Pay” tab located at the top of your screen.
2. Click on the “Manage Your Bills” tab.
3. Select the appropriate biller from the “Biller Name” list.
4. Select the option “Stop an Electronic Version of My Bill” from the “What would you like to do?” list.
5. Click “Ok”
Just in case you need additional assistance when making this change, please feel free to call us 24/7 at 800-493-7562 to speak with our Digital Banking Specialists.
Additionally, you may visit any TD Bank Store in person. For a listing of TD Bank Stores please see here: http://bit.ly/TDStores.
We hope you find our answers helpful and please don’t hesitate to return to TD Helps if you have any further questions.
Justin B, Mount Laurel
October 25, 2014 09:31:18 PM