Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
I am not readily available to phones. My boyfriend has power of attorney . Can he call and get this situation resolved as my monthly payments are not going to clear. My Email has changed and I will provide you with the new one
Susan, Norwood nj
January 19, 2016 08:55:13 AM
In reply to Susan, Norwood nj
Thank you for reaching out to us all the way from West Africa, Susan. We hope you are doing well.
Please understand that we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum. Please also know that as online banking profile is set up under the individual account holder's personal information; therefore, we can only assist you directly with your online banking access.
Once you are able to gain telephone access, please dial direct 1-856-751-9000 or collect with operator assistance from a land line phone by asking the operator to dial 1-215-569-0518 if you are able to gain access to a land line phone. After proper account verification, our friendly 24/7 Banking Specialists will be more than happy to help.
Additionally, if your boyfriend is currently listed as a Power of Attorney on your TD account, he is welcome to contact us 24/7 at 888-751-9000 and we will be happy to answer any questions he may have about your joint account upon verification.
We hope to hear from you soon, Susan. Take care!
LiShu R, Mount Laurel
January 19, 2016 08:56:29 AM