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please i transferred euro from South Africa to my son dollar account in usa with Td bank,this is more than six banking days and he has not received the fund,will the bank convert the euro to o dollar for him?
what can be delaying this transfer?
kindly advise me asap.
awaits your kind response
October 21, 2017 12:38:46 PM
In reply to Masebe, pretoria
Good afternoon, Masebe, and welcome to TD Helps.
We're so sorry to hear that your son has yet to receive his wire transfer, and we'll be happy to help.
As you mentioned that you initiated this wire transfer to your sons account, we'd like to recommend that you connect with your financial institution for further assistance. By doing so, your financial institution should be able to place a trace on this transfer to determine what may be causing a delay, or where the funds may be.
We apologize for any inconvenience; however, please understand that TD Helps is not considered a secure forum, and unfortunately, we are unable to access your wire transfer or your sons account at this time.
If your son would like to contact us in regard to this transfer, he's more than welcome to do so. Our Banking Specialists are happy to help 24 hours a day, 7 days a week, and can be reached by simply dialing 1-888-751-9000. He's also welcome to visit his nearest TD Store location, during lobby hours, to speak with a Customer Service Representative.
We apologize that we're unable to further assist you, Masebe, but we hope you enjoy the rest of your day.
Brittany M, Mount Laurel
October 21, 2017 12:39:26 PM