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Please let me know if there is any way I can file a claim for unauthorized charges to my account without being present at a TD Bank location.

Juan, RICHMOND, VA
February 2, 2017 10:05:19 AM

1 person recommended this | 1 Response

In reply to Juan, RICHMOND, VA

Thanks for the inquiry, Juan. We're happy to help you via TD Helps. You are able to call us at 1-888-751-9000 24/7 to file a dispute for unauthorized Automatic Clearing House (ACH) and debit card transactions. If the disputed debit card transaction originated in Europe or exceeds $1000.00 you are required to sign and return the mailed copy of the form. If the unauthorized transaction is check or consumer draft, you are required to visit a TD Bank Store during lobby hours to complete the dispute. You can find Store locations and hours by reviewing this link: https://go.td.com/2k77X95. We hope this helps and that you have a great day.

Customer Service Team, Mt. Laurel
February 2, 2017 10:06:56 AM

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