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May 10, 2015 08:06:45 PM
In reply to Bradley, Woodstock
Thanks for your visit to TD Helps, Bradley! We can certainly help your mother obtain a Release of Lien for her previous Auto Loan.
To obtain this documentation, a fax is required. Please fax the following information to our Consumer Release Department at 207-755-4245:
• Her full name, address, and Social Security number • The account number, if it is available • The year, make, model and VIN, and the date it was paid off, if available • Her request for Discharge Papers/Release of Lien • Her signature
We also recommend including her best contact number and return fax number so that we can assist her as efficiently as possible. Please keep in mind that the turnaround time for the request is typically 3-5 business days.
Should you like any assistance during this process, please contact a dedicated Financial Solutions Group Representative directly at 800-937-5020. They are available 24 hours a day, 7 days a week for your convenience. You may also stop in to any of our convenient Store locations for help. Please see: http://bit.ly/TDStores to find our Stores nearest you.
Please note that if her Auto Loan was financed via TD Auto Finance, please contact a TD Auto Finance Representative for instructions to obtain a Release of Lien. They are available Monday through Friday 8:00 am to 10:00 pm and Saturday 8:00 am to 7:00 pm at 1-800-556-8172 to help you.
We hope this is helpful for you, Bradley and we welcome you again anytime. Take care!
Cameron P, Mount Laurel
May 10, 2015 08:07:27 PM