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Please don't remove the desktop site. I use it on my smartphone for all my bankin while the mobile app is too hard to use on my Android phone. Do not have computer online.
February 3, 2018 07:30:17 AM
In reply to Rose, Colchester
Welcome to TD Helps, Rose, and happy Saturday.
It sounds as though you may be concerned with accessing our website, www.tdbank.com, through the web browser on your smartphone during our recent online banking outage, and we'll be more than happy to provide you with some peace of mind.
From Saturday, February 10th, to Sunday, February 11th, we will be upgrading some of the features on our website to provide our Customers with a new online banking experience. While some features will be unavailable during this time, please don't worry, as on Monday, February 12th, this upgrade will be complete and you'll be able to again access your online banking through the web browser on your smartphone!
If you'd like to learn more about TD Bank's online banking update, you're more than welcome to check out the link here: https://go.td.com/2s3kn6H, or you may also connect with us directly, and we'll be more than happy to answer any questions or concerns you may have.
Banking Specialists can be reached by simply dialing 1-888-751-9000, and for your convenience, are here to help 24 hours a day, 7 days a week. You're also welcome to visit a TD Store location, during lobby hours, to speak with a Customer Service Representative. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
We sincerely hope this provides you with some peace of mind, Rose, and please don't hesitate to let us know if we can answer any additional questions for you.
Take care, and have an amazing weekend!
Brittany M, Mount Laurel
February 3, 2018 07:31:36 AM