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Please note on my account that I will be in Canada from Feb 16- 19th.
February 16, 2018 10:50:11 AM
In reply to Anne, Brattleboro
Happy Friday, Anne!
We appreciate you coming to TD Helps for assistance with your travel notification, and while we're always happy to help with any questions or concerns our Customer's may have, please know that TD Helps is not considered a secure forum of contact. Because of this, we are unfortunately unable to access your account to have your travel notification added for you; however, we'll be happy to connect you with someone who can!
You're first welcome to call and speak with one of our Banking Specialist. For your convenience, they're here to help 24 hours a day, 7 days a week, and can be reached by simply dialing 1-888-751-9000. If you'd prefer, you may also connect with a Customer Service Representative at your nearest TD Store location, during lobby hours. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
If you're unable to call or visit a Store location, we understand, and would like to recommend that you then send us a secure message. To send a secure message, you will first want to log into your TD Bank online profile by clicking here: https://go.td.com/1eaISlq. Once you've successfully logged in, towards the right hand side of your screen, you should see a 'Your Secure Messages' section. To send a message, simply click 'Send us a secure message.'
If you have downloaded our mobile banking app for your smartphone, you may also use this method to send a secure message. From your Mobile Banking, log in and select 'Send a Secure Message' from the side Menu. We generally respond within 24 hours or less.
We apologize that we were unable to assist you with your travel notification, Anne, but we look forward to hearing from you soon.
Enjoy your trip in Canada, and have a great weekend!
Brittany M, Mount Laurel
February 16, 2018 10:51:54 AM