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I have a new computer set up and finally resolved cookies issues. I've changed my password twice in the last several days and still cannot log in. Please help.
December 3, 2014 04:35:51 PM
1 person recommended this |
In reply to gary, swarthmore
Thank you for reaching out to us, Gary. We're sorry for any trouble you that you are experiencing with your online banking.
We recommend contacting our 24/7 Customer Service line at 888-751-9000 at your earliest convenience. Once one of our Banking Specialists verifies your account information, they can assist you further. If you prefer to sit with a Banking Specialist in person, feel free to do so at any TD Bank location. Click here: http://bit.ly/TDStores to find a TD Bank near you. If this is regarding your TD BusinessDirect account, please call our Small Business Team at 800-493-7562, option 2.
When creating your new password, here a few tips we can share with you:
-Use a combination of numbers, letters and special characters, but no spaces
-Your password should be unique. Memorize it and do not disclose it to anyone else
-Avoid using names, dates or numbers tied to your identity (such as birthday, family name, pets, street, etc.)
-Use a password that differs from your other banking, email and social media accounts. Change it periodically, ideally every 90 days
If you are referring to your Password on tdcardservices.com, you can contact one of our Credit Card Specialists 24/7 at 888-561-8861.
For additional support on other Online Banking platforms, such as: Mortgage Documents, etc. please contact us 24/7 at 888-751-9000. Also contact 855-219-8050 for help logging into the TD Go Card site.
Please let us know if you have any questions and enjoy the rest of your day, Gary!
Katherine G, Mount Laurel
December 3, 2014 04:38:25 PM