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My name is Ana and I live in Sofia, Bulgaria. Last year I was in the USA and I have a bank account in TD Bank. I have some money there that I want to spend in online shopping. I tried to create an account in PayPal using this card /it is VISA/ but there was a message that this operation is not allowed. What is the problem?
Ana, Sofia, Bulgaria
January 1, 2015 01:34:12 PM
In reply to Ana, Sofia, Bulgaria
Thanks for getting in touch with us, Ana and Happy New Year to you! We'll be glad to point you in the right direction.
As you mentioned that you'd like to link your TD Debit card to your Paypal account, if you're experiencing an issue, we would need to review this in further detail with you. Please note that we would like to assist you directly; however, we do not have access to your personal information since this is considered an unsecured forum.
To better assist you, feel free to call one of our Banking Specialists. As you're in Bulgaria right now, you may contact us from outside the United States via phone at 1-856-751-9000, or collect with operator assistance from a land line phone by asking the operator to dial 1-215-569-0518. After account verification they'd be more than happy to review your account with you.
If you prefer and you are enrolled for online banking, you may send us a Secure Message so that we can review your debit card further. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see and option to "Send a secure message" located in the “Message Center."
We do also recommend that you get in touch with Paypal, as they may be better able to advise you of any error on your account with them.
Hope this helps, Ana. Let us know if you have other questions and take care.
Kristen P, Mount Laurel
January 1, 2015 01:37:39 PM