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I have had money processing in my account for sometime is there anyway I can cancel that
March 25, 2015 05:24:15 PM
In reply to Shirlyn, Levittown
Thanks for reaching us on TD Helps, Shirlyn. We'd be happy to help.
For automatic debits using your account and routing numbers and checks, you are able to place a stop payment on these items if you'd like to prevent them from processing. You are able to place a stop payment in a variety of ways.
You can our 24/7 Customer Service line at 888-751-9000 and one of our Banking Specialists would be more than glad to assist you in placing a stop payment. Please keep in mind that you'll need the check number, exact amount of the check and who the check is made payable to for the stop payment to be placed effectively. Click here: http://bit.ly/TDStores to find a TD Bank near you as our Banking Specialists can help you in person as well.
Another option you have to place a stop payment is via Online Banking. If you're not currently enrolled for Online Banking, you may do so by clicking: http://bit.ly/1lU2qfY. You will need your account number, ATM/Debit Card number and Social Security number to enroll online. Once you're logged in, please click on the "Customer Service" tab and then "Stop Payment."
There may be a fee applied for a stop payment. Please visit: http://bit.ly/1cTejgt to view our fee schedule.
Please note that Debit Card transactions are not eligible for stop payment and we recommend contacting the merchant directly to request cancellation.
If you have any further questions, feel free to submit a question here, call us 24/7 by calling the number listed above or visiting a TD Store.
We hope this helps, Shirlyn and have a good day.
Megan K, Mount Laurel
March 25, 2015 05:25:11 PM