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I see a purchase on my account, with no description of where the purchase was made and I did not buy anything.
ROBERTo, Hackensack, nj
November 29, 2017 12:53:16 PM
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In reply to ROBERTo, Hackensack, nj
Thanks for visiting us at TD Helps today, Roberto.
We know how concerning it can be to see a transaction on your account that you don't recognize. We'd like to take a look at your account and provide you with any details we have for this authorization. If we find that it is an unauthorized transaction, don't worry. We have dispute processes in place to recover funds on fraudulent transactions.
As TD Helps is considered an unsecure forum, we do not have access to specific account information to assist directly, but please give us a call at your earliest convenience. We can be reached 24/7 at 888-751-9000. You may also stop in to see us at a local TD Bank Store. To find one near you, please click here: https://go.td.com/1nq31dc.
We hope to hear from you soon so that we may resolve this for you, Roberto. Take care.
Candice A, Mount Laurel
November 29, 2017 12:53:31 PM