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Purchase I made shows on my account 2x. I used my new chip debit card and swiped it which did not work then proceed to put it in the front. Pulled it out too soon and then had to do it again. Now the purchase is showing up 2x.
March 1, 2016 01:52:58 PM
In reply to Karen, Philadelphia
Thanks for coming to TD Helps with your inquiry, Karen. We'll be glad to guide you in the right direction for immediate assistance.
Please understand that we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum. To better assist you, we recommend you contact one of our Banking Specialist 24/7 at 888-751-9000 so we can further assist you with removing the duplicate transaction after account verification. You may also visit us at any TD Bank Store location for further assistance. For a listing of TD Bank Stores, please look here: http://bit.ly/TDStores.
Additionally, if you are enrolled for online banking, you are more than welcome to send us a secure message by clicking here: http://bit.ly/1eaISlq for additional assistance. On the left hand side, you should see and option to "Send a secure message" located in the “Message Center”. If you are enrolled for our BusinessDirect online banking, you may use this link to logon http://bit.ly/1rvBmq8
Let us know if you have any other banking questions. Have a great afternoon, Karen!
LiShu R, Mount Laurel
March 1, 2016 01:53:26 PM